A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make ...
The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...
While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...
ST. LOUIS — Two big job fairs are set for Thursday, Jan. 9. The first is the St. Louis Regional Hiring Fair at Northwest ...
Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.